Pilots N Paws pilots are all volunteers. We are a 501c3 organization and there are no fees. Our generous pilots volunteer to fly rescue animals, animals in need of medical care, service dogs, military working dogs, etc. We are not a transport service for peoples pets like what Pet Airways used to be. Our pilots are also controlled by distance and weather so before making a request for assistance, we ask that you please read all the guidelines and the FAQ section you will find on the upper right of each page on the forum board. Hope this answer helps!