Trouble adding photo

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Two Tailz K9 ResQ
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Trouble adding photo

Post by Two Tailz K9 ResQ » Tue Jul 08, 2014 1:49 pm

Hi. I've been trying to upload a photo for our posting for Kinley, but it's not working. Is there a size limit? Are we approved for photos? Thanks!

Judy
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Re: Trouble adding photo

Post by Two Tailz K9 ResQ » Wed Jul 09, 2014 10:48 am

Resizing did it! Thanks very much, Carol.

Judy

nutmegyankee

Re: Trouble adding photo

Post by nutmegyankee » Mon Aug 18, 2014 1:52 pm

I have a perfect pic of my animal in need how/where do I go to add/edit Post.? And upload. I'm on cell. Laptop crashed. Plz Help.

anniyoung

Re: Trouble adding photo

Post by anniyoung » Sat Jan 10, 2015 1:36 pm

Same issue. Is there a size restriction for pic. Please advise. TY.

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admin
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Re: Trouble adding photo

Post by admin » Sat Jan 10, 2015 2:10 pm

anniyoung wrote:Same issue. Is there a size restriction for pic. Please advise. TY.

All, you are welcome to attach up to 5 photos. The size of each photo cannot be larger then 256 KB or the software will not permit the upload. So re-sizing your pics to a smaller size should work. Here are the steps to upload a photo:

1. Open your original request post and click on edit, upper right on top of the message
2. Scroll down and click on upload attachment, then browse for pic
3. Upload then CLICK ON ATTACH, it does not automatically attach after upload
4. Scroll down and click submit.

This should work!

Admin

anniyoung

Re: Trouble adding photo

Post by anniyoung » Sat Jan 10, 2015 2:42 pm

I followed instructions but it doesn't seem to want to add the pic for me. Using laptop btw.

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Re: Trouble adding photo

Post by admin » Sat Jan 10, 2015 3:32 pm

Anni, what size is the photo, how many KB's and what resolution? The file size cannot be over 256 kb's. You should be able to right click on your photo and see the properties. Using a laptop should not make any difference on our end. Sorry you are having a problem.

anniyoung

Re: Trouble adding photo

Post by anniyoung » Sat Jan 10, 2015 3:49 pm

Resizing it should do the trick TYVM :thumbsup:

Anni