Not getting notifications

[Cathaloo8]

Hi!!

I am trying to figure out how to fix this problem. I don't get a notification email with post replies, or private messages. I tried logging out and back in. Restarting my phone. Nothing is working, can you help?

Thanks
Lorraine

[mikegreen]

First thing is to check you have email enabled here:
ucp.php?i=ucp_notifications&mode=notification_options

And "Yes" set for Notify me upon replies by default here:
ucp.php?i=ucp_prefs&mode=post

Let me know on that.. if they're set as expected, I'll have to check the logs to see if you clicked unsubscribe/spam which will unsub you for a while.

[Cathaloo8]

Email is enabled and marked yes. I was getting notifications all of Sudden it stopped. Thanks

[mikegreen]

It is possible a message was marked as unsubscribe or spam.. Might check your spam folder. Looks like there haven't been any updates on threads to email for 2-3 days, though, so unsure if you'd notice anything new in the last few days (though you should get a notif for this reply).

[Cathaloo8]

I got the email for this. Thank you so much!!