Not getting notifications

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Cathaloo8
Posts: 640
Joined: Wed Aug 27, 2014 1:47 pm
Zip Code: 15658
Foster?: Yes
Pilot?: No
Airport identifier: KLBE
Distance willing to fly one way: 0

Not getting notifications

Post by Cathaloo8 » Mon Nov 23, 2020 11:52 pm

Hi!!

I am trying to figure out how to fix this problem. I don't get a notification email with post replies, or private messages. I tried logging out and back in. Restarting my phone. Nothing is working, can you help?

Thanks
Lorraine

mikegreen
Posts: 793
Joined: Fri Nov 19, 2010 9:33 am
Zip Code: 80211
Foster?: No
Pilot?: Yes
Airport identifier: KDEN
Distance willing to fly one way: 100
Location: Denver

Re: Not getting notifications

Post by mikegreen » Wed Nov 25, 2020 12:40 pm

First thing is to check you have email enabled here:
ucp.php?i=ucp_notifications&mode=notification_options

And "Yes" set for Notify me upon replies by default here:
ucp.php?i=ucp_prefs&mode=post

Let me know on that.. if they're set as expected, I'll have to check the logs to see if you clicked unsubscribe/spam which will unsub you for a while.
---
Mike
part time forum, maps, and web server jockey with occasional flying

Cathaloo8
Posts: 640
Joined: Wed Aug 27, 2014 1:47 pm
Zip Code: 15658
Foster?: Yes
Pilot?: No
Airport identifier: KLBE
Distance willing to fly one way: 0

Re: Not getting notifications

Post by Cathaloo8 » Wed Nov 25, 2020 2:18 pm

Email is enabled and marked yes. I was getting notifications all of Sudden it stopped. Thanks

mikegreen
Posts: 793
Joined: Fri Nov 19, 2010 9:33 am
Zip Code: 80211
Foster?: No
Pilot?: Yes
Airport identifier: KDEN
Distance willing to fly one way: 100
Location: Denver

Re: Not getting notifications

Post by mikegreen » Sat Nov 28, 2020 1:56 pm

It is possible a message was marked as unsubscribe or spam.. Might check your spam folder. Looks like there haven't been any updates on threads to email for 2-3 days, though, so unsure if you'd notice anything new in the last few days (though you should get a notif for this reply).
---
Mike
part time forum, maps, and web server jockey with occasional flying

Cathaloo8
Posts: 640
Joined: Wed Aug 27, 2014 1:47 pm
Zip Code: 15658
Foster?: Yes
Pilot?: No
Airport identifier: KLBE
Distance willing to fly one way: 0

Re: Not getting notifications

Post by Cathaloo8 » Sat Nov 28, 2020 5:11 pm

I got the email for this. Thank you so much!!